Operational AI · in production

Operational efficiency with AI agents within existing systems.

Moving beyond personal assistants, our production-grade AI agents automate operational work by connecting to ERP, CRM, and email tools under human supervision with secure data handling.

ISO 27001:2022 ISO 22301:2019 ISO 9001:2015 Microsoft for Startups
The difference

Not assistants. Not brittle automation.

Copilots wait to be asked. RPA scripts break the moment reality shifts. Agents understand context, adapt, and act, passing judgment calls to personnel.

Assistants, copilots & RPA

  • Sit next to the work, wait to be prompted
  • Disconnected from real systems
  • Rigid rules that break on edge cases
  • Demos that never reach production
  • Lost control over sensitive data

maAI operational agents

  • Take over the operational task end-to-end
  • Wired into ERP, CRM, email, financial & audit systems
  • Understand, generalize and adapt to new situations
  • Human-in-the-loop & interpretable by design
  • Run in customer's own cloud - data never leaves
Why companies trust us with operations

Integrated. Trustworthy. Proven.

Integrated

We connect agents directly to the systems that already run - ERP, CRM, email, inventory, even national fiscal and audit platforms - through real APIs. No standalone toys.

🔒

Trustworthy

Human-in-the-loop, interpretable decisions, and ISO 27001 / 22301 / 9001 certified. Deployable inside customer's own cloud tenant so confidential data never leaves.

Proven

Real systems in production - long unattended running. Built by a team with Stanford, MIT, Oxford and Microsoft professional development.

Proof

Shipped, integrated, running.

A selection of systems we've put into production.

Manufacturing · Order intake
2+ years live

AI agents read inbound emails, classify them, and route them into the ERP - to the right department, down to the production floor. Human dashboard for review. Running unattended for a long time.

Sales operations · MICA
-50% quoting time

Quote preparation wired to email, ERP, inventory and business rules. Drafts verified offers for human approval. Deployed in distribution and manufacturing.

Field services
Audit & compliance, automated

Agents auto-fill project trackers and assess the audit compliance of field engineers - integrated with the client's CRM and audit systems.

Accounting · Regulated
Inbox → filed invoice

Inbound emails become invoices prepared and filed into the national fiscal authority - under human supervision and fully interpretable.

Document intelligence
Beyond ChatGPT-scale

Search and reasoning over a document corpus far too large for ChatGPT or NotebookLM - deployed inside the client's own cloud, with our proprietary knowledge-structuring approach.

Customer engagement
Qualifies & routes

A brand-styled web assistant connected to the company knowledge base that answers qualifying questions and routes prospects to sales or technical teams.

Vision · Safety & compliance
Caught in real time

Computer vision watches the floor and flags unsafe behaviour and compliance breaches the moment they happen - semantic segmentation and complex action recognition turn raw video into operational signals your team can act on.

Finance · Data extraction
Documents → structured data

Extracting structured data from massive volumes of financial documents at scale - turning unstructured statements, reports and filings into clean, validated records ready for analysis and downstream systems.

How we work

Start with a workshop, not a leap of faith.

AI in operations needs trust. So we earn it in stages - our customers see real value before they commit to scale.

Executive workshop

A focused half-day with a leadership team. We map operations, find where AI creates real efficiency, and leave the customer with a concrete plan - whether or not to work with us next.

Pilot

A scoped, time-boxed proof on one real workflow - built on our proven product backbones, so it's fast to stand up and grounded in real and actual data.

Production & beyond

We deploy into existing systems, keep a human in the loop, and run it under an SLA - then expand to the next workflow.

Our own products

We don't just build for a specific customer. We build, run & sell our own.

Every engagement stands on reusable platforms we've built and proven in production - which is why we deliver faster, cheaper and safer than a build-from-scratch shop.

The team

People who ship true production-ready AI.

A senior team with backgrounds at Stanford, MIT, Oxford and Microsoft.

Mircea F.
Mircea F.
Founder · Chief AI Officer
Mark C.
Mark C.
Chief Business Strategist
Andrei P.
Andrei P.
Head of Operations
Andrei Z.
Andrei Z.
AI Agentic Expert
Matei T.
Matei T.
AI Agentic Expert
Dimu P.
Dimu P.
AI Security Expert
Razvan R.
Razvan R.
AI Agentic Expert

Find the operational AI hiding in your business.

Book a half-day executive workshop. You'll leave with a concrete map of where AI creates real efficiency in your operations - and a plan to capture it.

Book a workshop → office@maai.ro